Job Description

Job Description

job Title:

Office Manager

Location (City, State):

Naperville, IL

Industry:

Manufacturing

Pay:

$75,000–$85,000 annually

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Looking for an experienced office manager to help office growth, creating a unique opportunity for someone who enjoys building structure, taking ownership, and becoming a key part of a small, close-knit team.

Job Description:

We are seeking an experienced Office Manager who will also support customer service and inside sales activities in a highly hands-on, on-site role.

Key Responsibilities:

• Act as the main point of contact for customer and partner inquiries
• Manage orders from intake through delivery, including confirmations and invoicing
• Communicate timelines, shipment updates, and resolve order-related questions
• Ensure accuracy in documentation, order details, and customer records
• Provide daily support to sales leadership
• Prepare quotes, pricing requests, and sales documentation
• Follow up on leads, open quotes, and customer inquiries
• Assist with onboarding new customers and maintaining account details
• Coordinate with internal teams and international partners on production and shipping
• Support inbound logistics and help resolve documentation or timing issues
• Serve as a central communication hub between sales, operations, and logistics
• Oversee day-to-day operations of a small, two-person office
• Maintain organized records for orders, invoices, and correspondence
• Support light accounts receivable tasks such as invoice tracking and basic collections
• Assist with light accounts payable including invoice matching and expense documentation
• Help with internal reporting and administrative coordination
• Support the transition from reactive operations to more scalable systems
• Contribute ideas that improve efficiency as the business grows

Qualifications:

• 10+ years of experience in office management, customer service, inside sales, or sales administration

Perks:

• Rare opportunity to step into a highly visible role with long-term growth potential
• Be part of building and shaping the future of a growing U.S. operation
• Hands-on exposure to international business and leadership
• Stable environment with the opportunity to elevate and expand the role over time
• Work closely with leadership in a small, impactful team

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